Frequently Asked Questions
Everything you need to know about shopping at Alpha 1 Store.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
Alpha 1 Store accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
Are the products covered by a warranty?
Yes, many of our electronics and home goods come with a standard 1-year manufacturer warranty. Please check the specific product page for detailed warranty information.